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Supervisor - Retail

Job in Chula Vista, San Diego County, California, 91911, USA
Listing for: sdgoodwill
Full Time position
Listed on 2026-01-13
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
About Us

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill, we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization funded by resalable goods. Last year alone, we kept 10 million pounds of donated goods from hitting landfills. Through reselling donated items, we provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties include some management functions, opening/closing the store, overseeing production/retail operations, and ensuring staff follows all policies and procedures.

Responsibilities

Essential Functions Statements:

  • Ensures excellent customer service is provided to customers and donors.
  • Provides leadership, guidance, training, and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
  • Engages the staff and creates a positive work environment where employment relationship issues are minimized.
  • Assists in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
  • Responsible for maintaining the store/department in a clean, safe, and organized fashion with merchandise appropriately displayed.
  • Documents and reports any concerns or issues promptly to management.
  • Performs other duties as assigned.
  • Supports the implementation of organizational initiatives such as the 4DX methodology.
  • Qualifications

    Skills and Abilities:

    Education: High School Graduate or GED preferred.

    Experience: One year of supervisory experience; retail experience preferred.

    Computer Skills: Basic computer skills, email, internet use, Microsoft Word, and Excel.

    Certificates & Licenses: A valid CA Driver’s License, a driving record acceptable to Goodwill’s insurance requirements, and a reliable insured vehicle are preferred.

    Other Requirements: Ability to operate an electronic cash register. Understanding of basic retail principles such as stocking, merchandise flow, quotas, cash handling, bank deposits, and sales reports. Ability to perform simple arithmetic and to read and understand sales reports.

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