Resident Associate

Description

Behavioral Health & Wellness – Full‑time, $23 per hour, Trolley Trestle, 5 p.m.–1 a.m. availability evenings and weekends.

SBCS (formerly South Bay Community Services) transforms communities to support the well‑being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever‑changing needs of our communities.

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well‑being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at‑risk children, adolescents, and families.

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

SBCS offers competitive pay and additional benefits for full‑time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

SBCS’s Transitional Age Youth (TAY) program provides outreach, supportive services, and housing options for youth (ages 18‑24) who are experiencing homelessness. The goal of the program is to provide resources including access to supportive services, a drop‑in center, as well as emergency shelter, transitional housing and rapid re‑housing.

Under the direct supervision of the Program Coordinator and Director, the Resident Advisor is responsible for the maintenance of Transitional Age Youth facilities and supervision of TAY youth in emergency shelter bed nights. Services will follow a comprehensive youth‑centered service model and be not only evidence‑based but trauma‑informed, in order to move youth into stable housing, and prepare them for independence including employment, education and entrepreneurship.

• Work with youth, volunteers, and staff to maintain a positive housing/shelter environment.
• Assess youth needs, explain program requirements/regulations, and offer assistance.
• Responsible for performing daily work requirements and completing reports and other documents as required.
• Role model positive, professional behavior including appearance and communication with others.
• Monitor youth/client behavior and ensure youth/client is complying with program guidelines and procedures.
• Deliver services with safety, respect and effectiveness.
• Ensure no unauthorized persons are on the property.
• Ongoing, regular and emergency maintenance of facilities and equipment as needed.
• Communicate with colleagues regarding shift updates.
• Physically drive to multiple locations daily to monitor client/youth safety and ensure that there is no disturbance of property. (Approximately 80% of the time.)
• As part of their daily work responsibilities, employee will be required to drive an agency vehicle therefore candidate should hold a valid driver’s license, be insurable and have a clean driving record.
• As other duties assigned.

• Associate’s degree in work, sociology, psychology, or related field, required. Bachelor’s degree, preferred.
• Demonstrated experience working with youth; transitional housing facilities or homeless shelters preferred.
• Must be dependable, punctual, communicative and detail oriented.
• Must be available to respond to crisis and emergencies as needed.
• Must remain calm in crisis situations and provide crisis intervention to clients as needed.
• Must be able to work independently.
• Must be willing…