JR. IT Support
Job in
Cicero, Cook County, Illinois, 60804, USA
Listing for:
Primary Staffing Inc.
Full Time
position
Listed on 2026-11-09
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Primary Staffing is looking for a motivated Jr. IT Support Engineer to join a fast-paced production and office environment. If you enjoy solving technical problems, supporting end users, and working hands-on with IT equipment, this opportunity is for you!
Pay Rate: $23.00 – $25.00 per hour + Overtime Pay
Schedule:
Monday–Friday | 1st Shift (Non-Peak Season) Peak Season: 2nd Shift, including overnight hours, weekends, and overtime as needed
- Provide on-site technical support for computers, printers, scanners, and other IT equipment.
- Troubleshoot hardware, software, and basic network issues.
- Install, configure, and maintain IT systems and devices.
- Manage support tickets and assist end users with technical issues.
- Support user accounts, password resets, and system access.
- Assist with equipment deployments and IT infrastructure projects.
- Associate Degree in IT or a related field, or equivalent experience.
- Previous Help Desk, Desktop Support, or IT Support experience.
- Strong knowledge of Windows operating systems.
- Basic networking and troubleshooting skills.
- Experience supporting computer hardware, printers, and software applications.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple technical issues.
- Must be flexible to transition from 1st Shift to 2nd Shift during Peak Season and work nights, weekends, and overtime as needed.
- CompTIA A+ Certification or equivalent.
- Experience in manufacturing or production environments.
- Familiarity with Microsoft cloud technologies.
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