Field Service Engineer - Cibitung
Job in
44166, Cikarang, Indonesia
Listed on 2026-09-11
Listing for:
Pengiklan Anonim
Full Time
position Listed on 2026-09-11
Job specializations:
-
Maintenance/Cleaning
Field/Service Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
- Perform all field service activities, including commissioning, troubleshooting, repair, overhaul, and maintenance (AMC) of pumps and related systems, as assigned by the Service Planner or superior.
- Supervise and coordinate site installation and commissioning of pump systems to meet standards.
- Assist with workshop-based services as needed.
- Implement and adhere to QHSE (Quality, Health, Safety, Environment) procedures and directives in all service activities.
- Identify hazards, risks, and environmental impacts associated with work and take action to eliminate or mitigate them.
- Ensure all tasks align with QHSE policy and strategic objectives.
- Prepare and submit detailed service reports in compliance with guidelines, including written and computerized formats.
- Document technical issues, risks, and opportunities related to service activities, and provide actionable feedback to improve operations.
- Maintain daily communication with customers to address inquiries, resolve issues, and provide updates on service progress.
- Utilize escalation processes to address unresolved service delivery issues promptly.
- Deliver technical solutions and evaluate customer maintenance operations to ensure optimal pump performance.
- Maintain and ensure all tools and testing equipment are in proper working condition.
- Regularly inspect, calibrate, and organize tools to support field service activities effectively.
- Attend training programs and workshops to enhance professional and technical knowledge.
- Support team efforts by contributing to process improvements and achieving shared objectives.
- Actively participate in coaching and knowledge-sharing initiatives.
- Implement and maintain service department procedures, policies, and contribute to improvements where applicable.
- Investigate discrepancies in service activities and follow appropriate procedures for correction, repair, or replacement.
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