Scheduling Coordinator- Montgomery Cancer Institute

Position: Scheduling Coordinator- Montgomery TriHealth Cancer Institute
Job Description

Full Time

Montgomery location but could include some travel to other locations on an as needed basis.

Job Overview:

This position is responsible for providing clerical support functions including, scheduling, reception of patients, ordering exams, answering the telephone, filing and maintaining medical records. This position demonstrates a working knowledge of the Epic scheduling system. Assists technologists and nurses when needed. Coordinates daily activities for timely completion of tasks and maintains office supply inventory.

Job Requirements:

High School Diploma or GED Degree (Required)
Up to 1 year experience exposure to professional environment (Required)
Knowledge of Microsoft Office suite

Job Responsibilities:

Encourage/Support Continuous Learning/Improvement:
Alerting of issues;
Recommending changes
Follows regulatory compliance/departmental process LMRP
Productivity: number procedures scheduled, percent of time on phone and available.
Quality - Accuracy of scheduling Facility/procedure Demographic information
Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees.
Telephonic Customer Skills - Follows scripting
-Quality and Service
- Problem solve customer needs Anticipates customer needs Complies with phone monitoring skill sheet.

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting