Academic Records Coordinator-; Transfer Focused

Cincinnati State Technical and Community College seeks a full-time Registrar Records Coordinator, reporting to the College's Assistant Registrar. Under general supervision of the Assistant Registrar, the coordinator will be responsible for researching incoming college transfer credit to establish proper status of credit. The central duties are to establish academically appropriate credit for courses transferred in, in conjunction with academic department chairs.

The coordinator’s role is intrinsic to College's student-centered philosophy and commitment to developing human potential, one student at a time.

• Process transfer credit postings in the Colleague Student Information System.
• Ensures authenticity of all documents received, including identifying potential fraudulent or tampered transcripts.
• Enter pre-coded or open format data from source documents into Freedom and the student information system, verifying for accuracy.
• Utilize various resources in determining course equivalencies including system-maintained tables, Transfer Evaluation System (TES) software, Transferology and the college catalog.
• Upload documentation of course syllabi and catalogs in TES software.
• Serve as a liaison between students and department chairs in obtaining course syllabi.
• Lead efforts in direct customer service and communication to students, faculty, staff, and college community for all graduation and academic records operations and processes that are responsible with this position
• Maintain electronic files, process paperwork, and prepare reports.
• Verbal and written communication with students to assist in their understanding transfer credit policies, practices, and decisions.
• Cross train in other Registrar area operations
• Assist in direct customer service for general Registrar operations and processes and serve as backup for the customer service line
• Other duties as assigned

• Bachelor's degree from an accredited college or university
• Two to three years demonstrated clerical/administrative support experience
• Strong computer skills, including a demonstrated ability to learn and incorporate new technologies and Microsoft Office.
• Strong verbal, written, and organizational skills required. Ability to participate and contribute to a cross trained high volume, team focused environment is essential.

• Two to three years demonstrated experience in records management or equivalent
• Customer service experience with a variety of stakeholders and constituents in a higher education setting.
• Knowledge of Student Information Systems (SIS), preferably Ellucian Colleague, Microsoft Office Suite, Imaging software, Reporting software, AI Transcript Data Automation software.

• Excellent interpersonal skills and demonstrated ability to communicate and interact effectively with the diverse professional community and student population to provide a good impression of the college
• Excellent customer service skills in problem solving, analytical, decision making, project management skills and time management
• Demonstrate sensitivity to students with diverse academic, socioeconomic, cultural and ethnic backgrounds, and students with disabilities
• Function as an agent of change when new technologies and processes are warranted
• Ability to work under stressful conditions

Reports To: Assistant Registrar

Position Level: Registrar Records Coordinator

Compensation: $24.89/hour

Pay Grade: 19

Contract Affiliation: SEIU

Status: Full-time

Classification: Non-Exempt

• Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:
• Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
• Dental Insurance (employer covers 100% of the premium)
• Vision Insurance
• NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
• Flexible Spending Accounts and Health Savings Account (employer contributions)
• Short-Term Disability:
  Offering 60% of your salary with a max of $500 weekly
• Life Insurance and AD&D Insurance (employer paid)
• Supplemental Life Insurance, Critical Illness and Accident:
  Optional at employee expense
• Pet Insurance
• Employee Assistance Plan for employees, spouse and dependents
• Tuition Waiver for employees, spouse and dependents
• Tuition Reimbursement
• Free parking
• 11 annual paid holidays in addition to generous paid time off options…