Administrative Technician

This position provides clerical, technical and administrative assistance to the Wastewater Administration (WWA) Division of the Metropolitan Sewer District of Greater Cincinnati (MSD). With specific oversight of various operating and administrative functions, the employee will report to and collaborate with the WWA Superintendent and Assistant Superintendent to carry out special projects that support the needs of the division, the department, and the MSD Administration Building.

In this role, the employee may perform tasks such as but not limited to monitoring/ordering office supplies; collating and assembling documents; accepting and delivering inter-departmental correspondence, photocopying/faxing correspondence and reports; attend meeting and take/distribute minutes; the employee collects, compiles, and analyzes information from various sources on a variety of specialized topics, contacts appropriate parties to elicit information for projects or contracts;

extracts data from a variety of sources; compiles and evaluates data and information; advises internal and external customers about guidelines; reviews invoices, and evaluates adjustments; reviews necessary reports for adherence to standards and criteria; contacts appropriate parties to resolve any problems or discrepancies; prepares a variety of activity reports pertaining to assigned responsibilities; prepares presentations, general and technical correspondence, and promotional materials;

develops forms, tracking systems, databases, and spreadsheets; resolves difficult or sensitive customer service inquiries or problems; advises public on complex rules, policies, and procedures; responds to inquiries from employees and the public; researches information, organizes, evaluates, and compiles results and prepares detailed summaries, tracks progress of projects and payment expenditures and reimbursements; coordinate various financial activities that may include preparing reports for the City Finance Department, monitoring and submitting requisitions, and establishing purchase orders.

This employee works independently with recurring work on their own initiative; supervisor assists with projects or situations not previously encountered or where new/revised regulations or procedures apply. Performs additional duties as required.

This is a bridge classification in the classified service between positions in the clerical series and positions in the Administrative Specialist series. The Administrative Technician class combines advanced clerical skills with frequent use of judgment and interpretive ability related to research, data collection, analysis, report writing, and follow-up. This class is distinguished from advanced level clerical classes by the scope of responsibilities, difficulty, and complexity of functions and assignments performed, the degree of independent judgment for resolving function problems, and the degree of impact those judgments have on the department or division.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

• Principles and procedures of record keeping.
• English usage, spelling, grammar, and punctuation.
• Departmental procedures, policies, and rules.
• Basic principles and practices of accounting, as appropriate to assigned area.
• Principles and practices of mathematics.
• Principles and practices of statistics, as appropriate to assigned area.
• Modern office procedures, methods, and computer equipment.
• Principles and practices of program development and administration.
• Principles of business letter writing, report preparation, and record keeping.
• Pertinent federal, state, and local laws,…