Client Relationship Representative

Company Description

Swift7 Consultants is a forward-thinking consulting firm committed to delivering high-quality solutions through professionalism, efficiency, and strong client relationships. We pride ourselves on cultivating a welcoming, organized, and growth-oriented work environment where every team member plays a vital role in our continued success.

We are seeking a motivated and personable Client Relationship Representative to join our growing team in Cincinnati, OH. This role is ideal for individuals who excel in communication, enjoy working directly with clients, and are passionate about providing outstanding service while supporting business growth.

As a Client Relationship Representative, you will serve as a key point of contact between the company and its clients, ensuring a seamless experience and fostering trust-based relationships.

• Act as the primary liaison for assigned clients, maintaining strong and professional relationships
• Understand client needs and ensure timely, effective responses and solutions
• Coordinate with internal teams to support client objectives and deliver high-quality service
• Maintain accurate client records and documentation
• Identify opportunities to enhance client satisfaction and long-term engagement
• Represent the company with professionalism and confidence at all times

• Strong verbal and written communication skills
• Excellent interpersonal and relationship-building abilities
• Professional demeanor with a client-focused mindset
• Strong organizational and time-management skills
• Ability to work independently and collaboratively in a team environment
• Problem-solving skills with attention to detail

• Competitive salary ($50,000 – $54,000 annually)
• Growth and advancement opportunities within the company
• Supportive and professional work environment
• Ongoing skill development and training
• Stable, full-time position with long-term career potential