Customer Experience Intern; Summer

Position: Customer Experience Intern (Summer 2027)
## Customer Experience Intern (Summer 2027)
Apply:
Cincinnati:
Full time:
Posted 16 Days Ago:
JR100056#
*
* About us:

** Phillips Edison & Company takes
** PRIDE
* * in creating great omni-channel grocery-anchored shopping experiences and improving communities, one center at a time. PECO’s culture is fueled by the
** ENERGY
* * our team brings to work every day – to find creative solutions and create value for our centers, our investors, our communities and the greater world around us. PECO’s culture is driven by our team’s
** CONNECTION
* * to each other and the communities in which we live and work. PECO embraces the
** OPPORTUNITY
* * to source and implement creative and sustainable programs to create a positive impact on the environment.

Phillips Edison’s operating platform provides retail services including acquisition, redevelopment, leasing and management of grocery-anchored retail centers.#
*
* What you’ll do:

*** Assist the Customer Experience (CX) Team with achieving the Sales compliance goals
* Facilitate training and user adoption of the sales module for Neighbors (tenants), including understanding the sales submission process and training small business Neighbors on the software.
* Enter monthly sales figures provided via email into MRI, ensuring all data not submitted through Dash Comm (the software that contains the sales submission module) is accurately recorded.
* Assist in administrative tasks relating to the Tenant Improvement Allowance Process (i.e. saving packets to RC, and Lien searches)#
** What you’ll learn:
*** The basics of operations in commercial real estate
* How to read a commercial tenant lease
* How to utilize various software platforms like Dash Comm (Tenant Communication Software), IDP (Property Management & Site Mapping Software), MRI (PECO’s Enterprise Resource Platform).
* Basics of Neighbor communication, lease requirements, and understanding the role of Customer Experience in a commercial real estate company
* How to establish and roll out new processes that impact thousands of Dash Comm users#
*
* What we’re looking for:

*** A current undergraduate student who is able to work full-time during the semester in our Cincinnati, OH office
* Someone who enjoys creative problem solving
* Someone with patience who can help teach our Neighbors new process
* Strong organizational skills and attention to detail
* Agile thinkers and “doers”#
** Why PECO?
** With consistent recognition as one of
** Cincinnati's top workplaces for 10 consecutive years**, PECO's success as one of the nation's largest owners and operators of grocery-anchored shopping centers is driven by a strong employee culture and a small company feel. PECO values diversity, equity, and inclusion through
** various employee resource groups**, and offers numerous wellness programs – including an on-site fitness facility and fitness classes. At PECO, associates enjoy meaningful interactions with one another, creating an energetic, high performing, yet relaxed work environment where individuals truly enjoy being a part of the team.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities