Business & Technical Specialist

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, November 5, 2026

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This position is Hybrid and can be located in any Power Grid Operations (PGO) facility in Midwest, Florida, or the Carolinas where space is available. Position Summary This is the entry-level position in the Business & Technical Specialist classification series. The Business & Technical Specialist provides business, technology, data, and process support for Contract Management operations. The role serves as a business representative for assigned systems and processes and supports continuous improvement, reporting, automation, and general business operations.

The successful candidate will develop working knowledge of Contract Management business processes, system functionality, data structures, reporting tools, and performance metrics. Responsibilities may include data analysis, reporting, process documentation, business case support, cost-benefit analysis, workflow improvement, and technology-enabled solutions.

Key Responsibilities Manage SharePoint sites, content, permissions, and access governance

Develop, maintain, and enhance business scorecards, dashboards, and performance metrics

Support data management, analysis, reporting, and data quality

Identify and support workflow and process automation opportunities

Provide general business and technical support for Transmission and Distribution Contract Management Maintain controlled documents, templates, procedures, and revision history

Support the development, documentation, and implementation of business process improvements

Assist with special projects, data requests, presentations, and other Contract Management initiatives

Partner with Contract Managers and business stakeholders to identify opportunities to improve efficiency, consistency, and visibility

Desired Skills Strong written and verbal communication skills

Strong analytical, problem-solving, and organizational skills

Ability to manage multiple priorities and work effectively with business partners

Attention to detail and commitment to data and document accuracy

Ability and willingness to learn new systems, processes, and technologies

Working knowledge of Microsoft SharePoint, Power BI, Excel, Word, and Adobe Acrobat Pro Familiarity with Power Automate, Power Apps, or other workflow automation tools is a plus Basic understanding of data analysis, reporting, business processes, or performance metrics

Basic Requirements Associates in Statistics, Communications, Mathematics, Business, Other Related Degree Minimum 2-year technical or business degree or high school degree and 2+ years of work experience.

Additional

Preferred Qualifications Experience in the utility industry.

Behavioral

Competencies:

Innovating Change, Collaborating and working with others, Problem Solving / Decision Making, Delivering Results Understanding of basic project management theories and principles.

Understanding of basic practices of planning, data analysis, evaluating alternatives, and preparing and presenting recommendations

Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds.  Good written and oral communication skills.

Good problem solving and analysis skills4-year bachelor's degree in technical or…