C&SC Quality Operations Leader

The Quality Operations Leader drives enterprise quality performance by owning FLIGHT DECK operating cadences, advancing problem-solving capabilities, and deploying strategic initiatives. This role partners across functions to close quality performance gaps, improve critical processes, and scale best practices, using data, digital capabilities, and AI-enabled insights to prioritize action and accelerate continuous improvement.

The Quality Operations Leader drives enterprise quality performance by owning FLIGHT DECK operating cadences, advancing problem-solving capabilities, and deploying strategic initiatives. This role partners across functions to close quality performance gaps, improve critical processes, and scale best practices, using data, digital capabilities, and AI-enabled insights to prioritize action and accelerate continuous improvement.

• Develop and/or manage the operating system to support quality performance priorities and strategy, integrating digital capabilities and AI-enabled insights. This includes owning the FLIGHT Deck operating cadences.
• Drive problem solving for quality KPI gaps across the enterprise by leveraging data, digital capabilities, and AI-enabled tools to identify trends, prioritize opportunities, and accelerate root cause analysis.
• Serve as a coach, facilitator, educator, advocate, and accountability partner to the cross-functional quality team to drive to standards resulting in effective and efficient problem solving of quality disruptions and manufacturing defects.
• Coach the quality team to FLIGHT DECK standards to advance problem-solving skills.
• Partner closely with other divisions/functions to prioritize and improve critical processes across Aerospace.
• Share and deploy best practices across Quality.
• Manage and/or drive processes to enable continuous improvement (including kaizens, JDIs, strategic roadmaps)
• Drive adoption and deployment of Quality organization strategic initiatives.
• Serve as an representative of the Part Family Quality Leader in critical operating cadences/ leadership reviews, and other rhythms as needed.

• Demonstrates curiosity and a continuous learning mindset, including emerging digital and AI-enabled technologies.
• Experience successfully driving change.
• Knowledge of and experience in aerospace and/or manufacturing
• Strong understanding of quality processes, systems, and impact to business results and priorities.
• Demonstrated ability of solving complex problems
• Ability to accurately assess key business metrics and situations from a senior leader perspective.
• Able to influence others. Highly credible.
• Collaborative, team orientation – knows when to lead and when to follow.
• Customer focused and demonstrated a high sense of urgency.
• Impactful communicator from the shop floor to the senior leadership levels.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

• Bachelor’s Degree accredited college or university (or a high school diploma / GED with a minimum of 4 years in manufacturing, supply chain, or quality functions experience + a minimum of 5 years in manufacturing, supply chain, or quality functions experience experience)
• Minimum of 5 years in manufacturing, supply chain, or quality functions experience

• Demonstrates curiosity and a continuous learning mindset, including emerging digital…