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Customer Service Rep HelpDesk/Support Technical Support

Senior IT Customer Support Specialist

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Encore Talent Solutions
Full Time position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A professional services firm in Cincinnati is seeking a Sr. Customer Support Associate to deliver exceptional customer service in a fast-paced environment. Responsibilities include resolving inquiries, managing ticketing systems, and mentoring junior staff. The ideal candidate will possess a strong background in IT customer support with a focus on problem-solving and communication skills. The role offers full-time employment with opportunities for growth and development in a supportive team environment.
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Position Requirements
10+ Years work experience
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