Access Coordinator

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Job Summary:

Access Coordinators support the Ball Park Operations department by assisting guests in premium and party areas. The role is critical to ensuring guests’ tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances.

• Department:
  Ball Park Operations
• Location:
  
  Cincinnati, OH
• FLSA Status:
  Non‑exempt

• Education:
  
  Must be 18 years old
• Experience:
  
  None required
• Skills:
  
  Friendly, positive, willingness to work, ability to communicate well

• Education:
  
  High School diploma or GED
• Experience:
  
  Customer Service
• Skills:
  
  Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment

• Escort guests to seats in premium seating areas: 30%
• Wristband guests once entry is verified at Club and Party Areas: 30%
• Scanning and validating tickets at entry points to Club and Party areas: 30%
• Operating wheelchair lifts in designated areas: 5%
• Assisting with other duties as assigned: 5%

Reporting Structure:
This role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations.

• Ability to stand for extended periods
• Lift up to 25 lbs occasionally
• Use of scanning equipment provided by the Reds Organization
• Ability to walk up and down steps to assist with guest seating

The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function.

The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.