Customer Support Manager
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-01
Listing for:
Alphabe Insight Inc
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Company Description
At Beloform, we are dedicated to shaping the future of innovative solutions and creating value that drives meaningful growth. Our team thrives on collaboration, creativity, and a commitment to excellence. We empower our employees to take ownership, explore new ideas, and make an impact every day. Join us and be part of a company where your contributions matter.
Job DescriptionWe are seeking a dedicated Customer Support Manager to lead our customer support team, ensuring outstanding service and satisfaction for every client. This role offers the opportunity to shape processes, drive team performance, and enhance overall customer experience.
Responsibilities- Lead and mentor the customer support team to achieve performance goals.
- Develop and implement strategies to improve customer satisfaction and retention.
- Monitor and analyze customer support metrics to identify opportunities for improvement.
- Collaborate with internal teams to address customer needs and feedback.
- Ensure timely resolution of customer inquiries and issues.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Ability to develop processes and improve efficiency.
- Detail-oriented with a customer-first mindset.
- Proactive and solution-oriented approach.
- Competitive salary ($52,000 — $56,000 per year)
- Opportunities for career growth and professional development
- Collaborative and supportive work environment
- Skills development and training programs
- Full-time, stable position with meaningful responsibilities
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×