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CRM System

CX Transformation Leader for Service Excellence

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    CRM System
  • IT/Tech
    CRM System
Job Description & How to Apply Below
A leading technology consulting firm is looking for an expert in customer support transformation. This role involves evaluating existing customer service offerings, proposing strategic solutions, and leading implementation efforts. Candidates should have over 4 years of experience in management consulting with a strong focus on customer service and digital transformation. Key skills include leadership, analytical thinking, and proficiency with customer service technologies like Salesforce and Dynamics.

The position offers opportunities for growth and client engagement.
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