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Customer Success Manager - Retention SaaS
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-04
Listing for:
Vector Solutions
Full Time
position Listed on 2026-01-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
A leading SaaS solutions provider in Cincinnati is looking for a Customer Success Manager to drive customer retention and expand usage of its platform. The role involves advising customers on platform adoption and conducting business reviews. The ideal candidate should have excellent interpersonal skills, proficiency in CRM tools like Salesforce, and a proven track record in customer service, with 3-5 years of relevant experience.
A competitive benefits package and flexible work arrangements are offered.
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