Lead Greeter​/Cashier - PM

Lead Greeter/Cashier - PM

Hyatt Regency Cincinnati – a leading hotel located in downtown Cincinnati, Ohio. With contemporary design, modern amenities, and a commitment to exceptional service, the property offers a dynamic work environment where employees can thrive and advance their hospitality careers.

Are you a friendly and outgoing individual who enjoys providing excellent customer service? The Lead Greeter/Cashier will be the welcoming face of the establishment, greeting guests with a smile, assisting with inquiries, and handling cashiering duties efficiently. You will play a crucial role in creating a positive first impression and ensuring a smooth check‑in/check‑out process for our guests.

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere.
• Provide exceptional customer service by answering inquiries and assisting guests with their needs.
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures.
• Maintain a clean and organized work area, including the cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for nearby attractions, dining options, and activities.
• Demonstrate a proactive approach in resolving guest issues or concerns.
• Act as an ambassador for our brand, embodying our core values and helping to create an exceptional team environment.
• Assist the Restaurant Manager with training and development of staff.
• Resolve employee and guest‑related problems.
• Communicate with the Manager on all matters relating to the Restaurant.
• Act as the on‑the‑floor supervisor of the Restaurant.

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast‑paced environment.
• Strong attention to detail.
• Experience with cash handling and point‑of‑sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

• Multiple tiers of medical coverage.
• Dental & vision coverage.
• 24/7 Teledoc service.
• Free maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off (vacation, sick, bereavement, and holidays).
• 401(k) match.

USD $18.00 - USD $18.00 /hr.

Entry level

Temporary

Other (Restaurants)

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.