More jobs:
Customer Service Agent
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-07
Listing for:
Great Day Improvements
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Agent
Join to apply for the Customer Service Agent role at Great Day Improvements
.
If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Sharonville headquarters.
Responsibilities- Inbound customer phone calls
- Scheduling customer estimate appointments
- Assisting customers with service inquiries
- Listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available
- Data entry
- Call quality assurance
- Reporting
- Other duties as assigned
- 1-3 years’ experience working in a customer service, office or call center environment
- Excellent customer service skills both written and verbal
- Strong, accurate data entry skills
- Process focused – structure and consistency is key
- Strong attention to detail
- The ability to successfully work as part of a team
- Self-starter
- Ability to multi-task
- Appointments Plus/CRM knowledge a plus
We also offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
Seniority LevelEntry level
Employment TypeFull-time
Job FunctionOther
Champion Window is an Equal Employment Opportunity Employer.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
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