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Customer Success Mgr./ CSM Client Relationship Manager

Customer Success Manager: Adoption & Retention Leader

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Vector Solutions
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading SaaS provider in Cincinnati seeks a Customer Success Manager to strengthen customer relationships and drive satisfaction with their web-based programs. The role involves managing client communications, conducting business reviews, and ensuring platform adoption. Ideal candidates should have 3-5 years of experience in customer service, strong interpersonal skills, and proficiency in Microsoft Office and Salesforce. This full-time position offers a friendly work environment and comprehensive benefits.
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