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Regional Transit Support Specialist; CRM & Routing

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Cincinnati Metro
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Regional Transit Support Specialist (CRM & Routing)

Cincinnati Metro is seeking an EZConnect Regional Call Center Agent to handle high-volume inquiries via phone, email, or chat. You will provide schedule, fare, and routing information, update CRM records, and route issues to the appropriate department.

This role requires strong communication and multitasking abilities, with a focus on customer satisfaction and accurate data entry within a regional transit CRM system.

This role, Regional Transit Support Specialist (CRM & Routing) at Cincinnati Metro, could be your next opportunity.

The following role is for a Regional Transit Support Specialist (CRM & Routing) with Cincinnati Metro.

Our group is growing, and we are hiring a Regional Transit Support Specialist (CRM & Routing) in Cincinnati, OH, United States.

This role is for the Regional Transit Support Specialist (CRM & Routing) role at Cincinnati Metro.

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