Front Desk Associate- West Chester

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

Front Office specialist

• Paid training
• 401K with employer match
• Medical Insurance
• Paid holidays
• Vacation days
• Sick days
• Free dental care (minus lab fees)
• Monday 8-5, Tuesday 7-4, Wed 7-4, Thursday 8-5, Friday OFF

• Greeting patients as they arrive
• Nurture the practice-patient relationship (from the individual’s very first face-to-face interaction, all the way through their 100th visit)
• Help create a positive, productive, supportive, & constructive in-office experience for every individual
• Help facilitate misc. patient-communication tasks
• Answer inbound phone calls
• Place outbound phone calls
• Confirm & schedule patient appointments (in person &/or by phone)
• Communicate with affiliated health care organizations – other dental practices, etc.
• Help execute misc. Front Office tasks
• Collect payments
• Assist with insurance verification
• Provide support on all other tasks associated with the department’s day-to-day responsibilities
• Contribute to the growth & evolution of Front Office operations
• Work collaboratively to refine the department’s workflow and expand its capabilities.

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

We look for team members who:

• Exemplify both professionalism and empathy
• Have exceptional communication and organizational skills.
• Provide stellar customer service
• Help establish the practice as our patients’ “dental home” – a place that is genuine & friendly, skilled & supportive, and truly second to none.

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred.

But that is certainly not a prerequisite.

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

We’re a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it!

If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

• A POSITIVE & CONSTRUCTIVE office culture
• A FOCUSED & EMPOWERING environment
• A team that's passionate about providing BEST-IN-CLASS patient care

... then we'd love to talk to you!