DEALER - POKER

Join to apply for the DEALER - POKER role at Hard Rock Casino Cincinnati
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Under the direction of the Table Games Floor Supervisor, the Team Member is responsible for proficiently dealing games as assigned. For a part‑time dealer, the role requires proficiency in dealing two major games and three minor games.

• Deal cards accurately and at the pace defined by the supervisor or guests.
• Take and pay bets accurately and in accordance with standard procedures.
• Follow department and company policies, procedures, and regulatory requirements.
• Deliver an exceptional guest service experience that promotes satisfaction and enjoyment.
• Maintain a safe, professional, and friendly work environment that supports high productivity and performance.
• Support the Hard Rock culture and team philosophy within the department and throughout the property.
• Amicably resolve guest concerns whenever possible and report issues beyond your authority to the direct supervisor.
• Ensure protection of customer rewards and credit lines.
• Maintain confidentiality of all Hard Rock trade secrets and proprietary information.
• Demonstrate actions and behaviors that reinforce the Company’s mission.
• Notify management or the Ethics Hotline promptly of any observation of illegal acts or internal ethics violations.
• Commit to responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns.
• Perform other duties as assigned.

Demonstrate during a live audition your ability to deal games as stated on your application.

• Frequent standing or sitting, walking, using hands and arms, and hearing while performing the job duties. Briefly lift or move up to 25 pounds.
• Require vision abilities including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• The Casino environment is hectic, fast‑paced, and often crowded and noisy, with possible exposure to second‑hand smoke and high noise levels.
• Must communicate effectively with guests in English.
• Scheduling includes nights, weekends, and holidays.

Candidates must obtain gaming licensure by completing a background check with ERGC compliance prior to an offer. Background checks may include:

• Credit Check
• Criminal Background Check
• Drug Screen

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require other or different tasks when circumstances change (e.g., emergencies, changes in personnel, workload, or technical developments).

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