Manager, Investment Operations

Overview

Sets direction related to all operational and aspects of the transaction processes and systems within Fort Washington Investment Advisors (FWIA), including the trading system and settlement and cash desk functions. Executes initiatives and proactively looks for OPEX initiatives to improve FIWIA processes. Implements the infrastructure to accommodate the growth projections and enhanced complexity of new product offerings and asset class investments made by FWIA, including derivatives, international securities and bank loans.

This includes ensuring compliance with all regulatory requirements.

Executes and reviews firm-wide initiatives such as SSAE-16 certification and internal audit support with minimal oversight. Recruits, hires, trains and develops staff. Effectively trains new associates within assigned functions to ensure seamless onboarding. Works with minimal supervision and escalates to Manager when appropriate.

• Oversees process redesign and enhancements of transaction functions with limited input from OPEX team, including increased efficiency in daily functions, implementation and improved utilization of software to maximize effectiveness, and upgrades to existing technology to modernize processes.
• Lead all operational aspects of securities lending program for W& S, FWIA private funds, and external clients.
• Oversees all aspects of processing complex products and securities, such as derivatives, international securities, CLO's and bank loans. This includes evaluating risks and impact on the business from an operational standpoint.
• Directs all activities and monitors operational processes related to transaction settlement, derivative processing and the cash desk.
• Directs interaction with Portfolio Managers & Traders on transaction processing, CLOs, cash desk and settlements.
• Primary point of contact for management within other departments, including Treasury and W& S Investment Accounting.
• Provides direction to and development of associates through daily coaching, the administration of the Performance Management Model, and the creation and implementation of development plans. Recruits, hires, trains and develops staff.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's Degree In accounting or finance or commensurate work experience.
  
  - Required
• Typically 7+ years experience within the investment management industry.
  
  - Required
• Typically 2-3 years experience managing people.
  
  - Required
• Demonstrated strong attention to detail with excellent organizational skills and process orientation.
  
  - Required
• Proven experience completing assigned tasks independently, accurately and on a timely basis.
  
  - Required
• Demonstrated excellent verbal and written communication skills, ability to work across organizational boundaries, and effectively build relationships inside and outside of the organization (e.g., clients, CIO, CEO, Portfolio Managers).
  
  - Required
• Proven ability to record and deliver information, to explain procedures, to follow oral and written instructions, and to communicate effectively and efficiently.
  
  - Required
• Demonstrated ability to read a variety of correspondence, reports, and forms. Must have the ability to prepare correspondence, reports and forms using prescribed formats and conforming to proper rules of punctuation, grammar, diction and style.
  
  - Required
• Proven strong analytical and quantitative skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions with the ability to conceptualize and use new methodologies. Must have the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
  
  - Required
• Demonstrated strong project management skills, coordinating multiple projects/assignments simultaneously, citing examples of developing, organizing, initiating and maintaining a project, and successfully meeting goals and target dates.
  
  - Required
• Demonstrated strong technical skills related to systems, technology and data.
  
  - Required
• Demonstrated excellent knowledge of Microsoft Office Suite of products.
  
  -…