Loan Servicing Specialist

Position:
Loan Servicing Specialist

Location:

Cincinnati, OH 45245
   
   Duration: FTE/ Direct Hire

Job Description
   
   This process involves reviewing documents to ensure that the correct process is followed to collect the mortgage payment, property which are impacted by FEMA are being serviced correctly, foreclosure process is followed correctly, looking for assistance options to verify if all eligible programs have been offered etc. Manage the pipeline for loans ensuring all actions are compliant with regulatory requirements
   
   Understanding job requirements and consistent delivery to set targets
   Review of 1098/1099 documents
   Ensure rate adjustment was correctly calculated, and the required notices sent within the regulatory requirements.
   Audit Bankruptcy documentation to confirm loans in a bankruptcy stage are properly handled,
   Review of documents to confirm that loan payments are processed correctly and applied to the loan appropriately as per Note and applicable regulations.
   Documents review to confirm the proper filing of claims to mortgage insurance providers.
   Audit documentation to confirm proper processes are followed for the collection of missed payments, solicitations of assistance options, and the mailing of required notices, and pull a soft credit report
   Confirms escrow account functions are being performed properly.
   Review of documents to confirm loans impacted by a FEMA declared disaster event are being serviced correctly and applicable assistance is being provided
   Audit documentation to confirm the foreclosure process, from initiation through final settlement is completed in a timely manner and in accordance with applicable policies, regulations, federal, state, and local laws
   Review of documents to confirm loans are being serviced correctly for both monitored and unmonitored hazard claims.
   Review of loans with Lender Placed Insurance (LPI) that were sent appropriate notices before the LPI was applied to the loan and the LPI was removed when required
   Audit documentation to confirm loans have been carefully reviewed for assistance options, all eligible programs have been offered, the finalization of a permanent assistance option is completed, and the loan is removed from the Loss Mitigation Workstation in a timely manner when appropriate
   Review of documents to confirm the payoff provided was accurate and the lien release process was completed properly
   Audit loans to confirm whether loan-servicing records are properly transferred (i.e., loan data, amounts, documents, and established policies are followed.
   
   Additional responsibilities for the reviewer include:
   
   Maintaining service level standards
   Responding to all emails efficiently
   Adhering to all checklist requirements
   
   Knowledge/

Experience:

Minimum 24-36 months of US mortgage servicing experience
   Knowledge of the mortgage servicing process, documentation and loan terminology

Qualifications:

Essential:
Graduates with a minimum of 24-36 months of US mortgage servicing experience.
   Desirable:
Exposure to Loss Mitigation, Claims Submission Audit and Bankruptcy Management Audit would be an added advantage.

Salary Range :: 50k - 60k + Benefits