Financial Aid Advisor, Enrollment Management

Financial Aid Advisor, Enrollment Management

Job Description

Job Title:

Financial Aid Advisor, Enrollment Management Posting

Start Date:

9/4/26 Work Arrangement:
Hybrid

Current UC employees must apply internally via Success Factors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country.” UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more  .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

The Financial Aid Advisor I supports the administration of federal, state, and institutional financial aid programs by processing student financial aid records and assisting students throughout the financial aid process. This entry-level position works as part of a specialized processing team, supporting either student loans or grant programs while learning financial aid regulations, university policies, and operational procedures.

The Financial Aid Advisor I reviews student records, processes financial aid transactions, maintains accurate documentation, and assists with resolving routine financial aid issues. This position collaborates with campus partners to ensure timely and accurate delivery of financial aid while providing quality customer service to students and families.

• Process financial aid applications and student records in accordance with federal, state, institutional, and university policies.
• Perform specialized processing activities related to assigned program areas such as institutional, state, or federal student loans or grant programs.
• Review student records to determine eligibility for financial aid and identify missing or incomplete information.
• Communicate with students regarding financial aid requirements, eligibility, and next steps through written and verbal communication.
• Respond to routine financial aid questions and provide guidance on university processes and procedures.
• Collaborate with colleagues and campus partners to resolve student issues and support efficient processing.
• Participate in professional development opportunities to build knowledge of financial aid regulations and university systems.
• Support office initiatives, peak processing periods, and special projects as assigned.

• Obtain at least 1
  
  FAAC within 1 year upon hire

• Bachelor’s Degree
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

• Three (3) to six (6) months experience in advising in scholarships and financial aid or related field.
• Experience as an intern or student employee is acceptable .

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your…