Certified Medical Assistant

At Restore First Health, we are dedicated to providing advanced, in-home wound care through a holistic approach that emphasizes collaboration, communication, and care coordination. Our mission is to improve health outcomes by delivering innovative, patient-centered care.

Position Summary

We are seeking a compassionate and detail-oriented Medical Assistant to join our dynamic mobile wound care team. This position is integral to delivering high-quality, specialized wound care in patients’ homes, skilled nursing facilities, and clinic settings. Under the direction of the Practice Manager and Nurse Practitioner, you will play a critical role in supporting wound care procedures, patient education, and treatment coordination.

This is a travel-based role requiring the operation of a company vehicle to provide wound care services. Extensive driving is required, and adherence to professional driving standards is expected.

Key Responsibilities Wound Care Support & Patient Assistance

• Obtain and document vital signs (blood pressure, heart rate, height, and weight).
• Assist in patient positioning, prepping, and draping for amniotic allograft placement and wound procedures.
• Support wound dressing changes, debridement procedures, and post-treatment care.
• Maintain and clean all medical supplies and tools after each patient visit.

Mobile Wound Care & Professional Driving

• Operate a company vehicle while adhering to all traffic laws and Restore First Health’s professional driving policy.
• Maintain vehicle cleanliness—pre-gas and clean the exterior daily, and the interior weekly (or as needed).
• Pack necessary wound care medical supplies daily based on the patient schedule.
• Provide real-time ETA updates to the wound care team and notify patients before visits.
• Prioritize hands-free communication while driving and limit personal calls to emergencies only.

Wound Supply Management & Documentation

• Manage and track wound care supplies, ensuring availability for all patient visits.
• Replenish wound care kits and maintain organized “go bags” for efficient daily operations.
• Assist in processing wound care orders in collaboration with the provider and Practice Manager.
• Maintain accurate electronic medical records (EMR) documentation of wound treatments and patient interactions.

Wound Care Coordination & Scheduling

• Work with the Practice Manager to optimize the daily wound visit and consultation schedule.
• Confirm patient appointments the day before and provide estimated arrival times on the day of the visit.
• Coordinate wound care visits with primary care physicians (PCPs), specialists, and home health providers.
• Ensure all necessary wound care documentation, orders, and medical records are obtained and processed correctly.

Qualifications

• High School diploma or equivalent required.
• Certified Medical Assistant (CMA), EMT, or Phlebotomy certification required.
• Current BLS (Basic Life Support) Certification required.
• Minimum of 2 years of experience in a medical practice setting, preferably in wound care.
• Experience with EMR systems (Athena preferred).
• Valid driver’s license with a clean driving history.
• Strong clinical assessment, organizational, and multitasking skills.
• Excellent interpersonal and communication abilities.
• Knowledge of medical terminology and office operations, including Microsoft Office.

Schedule

• Day shift, Monday – Friday.
• Full-time, mobile wound care setting.

Compensation

• Competitive pay based on experience: $20.00 - $23.00 per hour.

At Restore First Health, we are committed to work-life balance and a positive work environment that supports the well-being of every team member. We offer:

• Paid holidays.
• Paid Time Off
• 401(k) with company match.
• Health, dental, and vision insurance options.
• And More!

Our Culture and Values

At Restore First Health, we believe that exceptional patient care starts with a strong, compassionate team. Our values emphasize:

• Collaboration:
  
  Working closely with healthcare professionals, home health agencies, and skilled nursing facilities to ensure seamless wound care delivery.
• Care Coordination:
  Partnering with physicians, specialists, and home care providers to optimize patient outcomes.
• Communication:
  Prioritizing real-time updates and clear documentation to align all members of the care team.
• By joining Restore First Health, you will be part of an innovative, patient-focused team dedicated to improving lives through advanced wound care

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