Quick Response Team Navigator

Quick Response Team Navigator (4360-02) role at Hamilton County, Ohio

Location:

Cincinnati, Ohio

• Flexible schedule.
• Starting Pay: $25.90 an hour
• Generous Paid Time Off: 11 paid holidays, three weeks of vacation in the first year, accrued paid sick time, and paid parental leave.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
• Highly competitive and comprehensive benefits package:
  Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive behavioral and mental health resources, and more.

We serve the residents of Hamilton County in more ways than you may realize! In this role, as the QRT Navigator at Hamilton County, you will provide direct client service and case management for individuals and families impacted by substance use disorders. You will connect clients with appropriate treatment, mental and physical health services, housing resources, and support systems while maintaining accurate records and collaborating with community partners to ensure seamless service delivery.

• Client Support and Services Navigation:
  Implement strategies to guide clients through systems of care, including prevention, triage, service linkage, follow-up, and family support.
• Assessment and Case Management:
  Evaluate and prioritize client needs, connecting them with appropriate treatment and resources to support long-term stability.
• Record Keeping and Data Management:
  Maintain accurate and up-to-date client records using the RMS System (Cordata) and the Red Cap Harm Reduction Tracking System.
• Community Collaboration and Resource Coordination:
  Build and maintain relationships with HC ARC partners and community organizations to enhance access to services.
• Budget Management and Administrative Duties:
  Monitor expenses (parking and mileage, costs incurred during work trips, bus pass account, Uber account, etc.).
• Team Coordination and Supervision Support:
  Proactively use the shared calendar to document activities; participate in daily briefings and debriefs with the co-responder team.
• Program Development and Barrier Reduction:
  Identify gaps and barriers in client services and community resources using data-driven practices.

• Bachelor’s degree in social work, sociology, psychology, or a related field.
• One or more years of experience in social services, case management, or a related capacity.
• Or equivalent combination of training and experience demonstrating knowledge of social services and case management practices.

• 138
  
  E. Court St. Cincinnati, OH 45202.
• 40 hour work week, generally between core hours of 7:30 a.m. to 5:30 p.m.

September 1, 2025

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other, Information Technology, and Management
• Industries:
  Government Administration