Insurance Collections Specialist

Insurance Collections Specialist at Gastro Health

Gastro Health is seeking a Full‑Time Insurance Collections Specialist to join our team. You will work with our collaborative team of physicians and administrative staff in a consistent, 40‑hour work week that offers a strong work/life balance.

• Work/life balance with no weekend or evening hours – Monday through Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Full benefits package (Medical, Dental, Vision, etc.)

• Serve as liaison among providers, patients, and revenue sources to ensure correct charges and current transaction records
• Maintain active communication with insurance carriers and third‑party providers until accounts are paid
• Negotiate payment of current and past‑due accounts via telephone and written correspondence
• Update patient account information and monitor payer denial trends
• Run monthly aging reports based on dates of service and current accounts receivable to identify follow‑up needs
• Manage daily worklist for assigned insurances
• Utilize collection techniques to resolve accounts per company policies and procedures
• Report coding‑related denials to the Coding Specialist
• Perform related tasks such as faxing, generating retroactive authorization requests, and verifying medical eligibility
• Conduct research to ensure proper reimbursement of claims
• Assist with special projects assigned by the Billing Manager or Supervisor

• High school diploma or GED equivalent
• At least 2 years’ experience in insurance collections
• Knowledge of medical terminology used in collections and billing (CPT, ICD‑10, HCPCS)
• Experience with letters of appeal
• Intermediate proficiency in Microsoft Excel and Office products
• Experience with HMO, PPO, and Medicare insurances
• Ability to read, interpret, and apply regulations, policies, and procedures

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non‑Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit‑sharing with employer contributions of 0% – 4% for eligible employees

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing team!