TCHP Patient Financial Services Representative Associate - CBO Phys Div Billing

TCHP Patient Financial Services Representative Associate - CBO Phys Div Billing - Full Time - Days at The Christ Hospital Health Network.

To provide support for all aspects of the Revenue Cycle billing and collections process, and responsible for the billing and collection of accounts receivable outstanding balances. Act in a manner that maintains confidentiality, protects and safeguards patient personal medical and financial information at all times.

• Responsible for the timely and accurate resolution of billing and reimbursement issues, customer service and collection of outstanding balances.
• Work with third party payors and intermediaries, following standard operating departmental procedures, to pursue prompt payment of professional claims for assigned financial classes, while meeting benchmarks, performance measurements and reporting requirements.
• Collaborate with internal/external stakeholders to resolve issues pertaining to assigned workgroup.
• Interact with other areas of the patient financial services team to identify and resolve issues related to the billing and collections of medical claims, as well as patient and insurance provider payment posting.
• Performs other job-related duties and assignments as requested.

• Education:
  
  High school diploma or equivalent required.
• Years of
  
  Experience:
  
  1-3 years (preferred). Recent work experience interpreting payer contracts, professional and/or hospital reimbursement and billing compliance, developing and maintaining third party payer relationships, and familiarity with Patient Financial Services (PFS) processes for claim generation and submission, billing edits, payer processing requirements, and claim/medical records audit procedures.
• Knowledge and
  
  Skills:
  
  
  • Windows-based PC skills and computer proficiency required.
  • Familiarity with medical terminology, ICD-10 and CPT/HCPCS coding systems preferred.
  • Basic EMR/billing system knowledge required.
  • Basic claims clearinghouse system knowledge required.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care