Health Unit Coordinator, NICU

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• Clerical Duties – Operates and maintains unit information systems to include medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data. Timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies.
• Environmental Management – Ensures that all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applies arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.)
  
  and environmental service needs to appropriate division and follows up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.
• Systems Management – Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.
• Communication – Demonstrates the Cincinnati Children’s CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front‑line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non‑clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e., HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC’s mission, applicable laws, and regulations.
  
  Has in‑depth knowledge of HIPAA standards and fosters application to clinical practice.

• High school diploma or equivalent
• No directly related experience

Burnet Campus

Full time

Day (United States of America)

NICU

Regular

0.9

36

Annualized pay may vary based on FTE status $17.49 - $20.99

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

• Recognized by U.S. News & World Report as at least 10 best Children’s Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
• One of the nation’s America’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability