Medical Assistant; MA -WEST offices

Join to apply for the Medical Assistant (MA) - WEST offices role at Mercy Health
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Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination that gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

The Medical Assistant is a multi‑skilled clinical professional that works within the scope of practice and in alignment with the standards of excellence and quality. The Medical Assistant provides indirect and/or direct patient care under the direction of the provider, and is eligible for a $5,000 sign‑on bonus.

• Contributes to completion of the patient’s chief complaint (e.g., respirations, blood pressure, pulse oximetry, height, weight, temperature) and documents patient/family needs.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Participates in planning and implementing care for patients within the scope of medical assisting practice; troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Administers ordered medications and/or vaccines via oral, injection, topical as directed; may perform casting duties according to state regulations and certification requirements.
• Documents accurately in EMR; manages My Chart requests and incoming patient calls; manages in‑basket messages under the provider’s verbatim instructions.
• Handles additional duties such as ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing contaminated supplies, etc.

• Medical Assisting certification required within 12 months of placement:
  Certified Medical Assistant (American Association of Medical Assisting), Registered Medical Assistant (American Medical Technologists), Certified Clinical Medical Assistant (National Health career Association) or National Certified Medical Assistant (National Center for Competency Testing). If certification cannot be obtained, an Assessment‑Based Recognition in Order Entry (A ‑OE) is acceptable within the same time period.
• BLS Basic Life Support preferred upon hire, required prior to independent patient care.

High school degree; preferred vocational/technical degree in medical assisting. Enrollment in an approved Medical Assistant program required within 30 days of employment.

One year of healthcare experience, or 24 months of clerical physician practice experience preferred.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at