Medical Office Coordinator

Zachary Piper Solutions is seeking a Medical Office Coordinator to serve as the first point of contact for patients and visitors with a notable orthopedics company in Cincinnati, OH
. This individual will play an important role in creating a positive patient experience while supporting daily front-office operations, including patient registration, appointment scheduling, insurance verification, payment collection, and medical records management.

The ideal candidate is a strong communicator who is comfortable working in a fast-paced medical office, managing multiple systems and priorities, and collaborating with physicians, clinical staff, and patients.

• Greet and assist patients in a professional and courteous manner while managing the check-in and check-out process and ensuring accurate patient registration.
• Schedule, confirm, and reschedule patient appointments according to physician protocols, including new patient, follow-up, walk-in, and specialist appointments.
• Verify patient demographics, insurance coverage, identification, referrals, and required documentation while maintaining accurate and complete patient records.
• Collect and reconcile patient payments, including copays, coinsurance, prepayments, and self-pay amounts, and assist with end-of-day payment reconciliation and reporting.
• Maintain accurate electronic health records (EHR) by creating patient encounters, scanning and indexing documents.
• Provide administrative support to physicians, clinical staff, and office management, including preparing charts, handling phone calls, and obtaining outside medical records.

• Previous medical office, healthcare administration, patient registration, or front-desk experience
  ** preferred**.
• Basic proficiency with Microsoft Office; previous experience with EHR/EMR systems, medical scheduling software, or electronic patient registration platforms
  ** preferred** .
• Excellent customer service, interpersonal, and communication skills, with the ability to provide a welcoming experience for patients and visitors.
• Strong organizational and multitasking abilities, including the ability to work accurately across multiple computer systems in a fast-paced environment.
• Ability to work collaboratively and flexibly with physicians, clinical teams, managers, and fellow staff members, including occasional travel to other locations and participation in Saturday rotations as required.
• High school diploma or equivalent required; additional education or training in healthcare administration or a related field is a plus.

• Salary Range: $15-20/hr.
  ** based on prior experience**
• Comprehensive Benefits:
  Include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, and more!

This job opens for applications on 10/5/26.Applications for this job will be accepted for at least 30 days from the posting date.

Medical Office Coordinator, Medical Receptionist, Patient Services Representative, Patient Coordinator, Medical Front Desk, Patient Registration, Patient Scheduling, Appointment Scheduling, Medical Records, Healthcare Administration, Patient Check-In, Patient Check-Out, Payment Collection, Physician Office, Microsoft Office, Customer Service, Administrative Support

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