Service Coordinator, Deupree House

Are you a Service Coordinator looking for a great culture, reasonable ratios, and an opportunity to grow with an organization?

When you love what you do, it shows!

• Medical, Dental, and Vision Insurance Plans
• Health Savings Account
• Short-Term and Long-Term Disability
• 403B
• Discounted Meals
• Internal Promotions
• Pay Activ
• Tickets at Work
• Life Insurance
• Tuition Reimbursement
• Employee Referral Program

Episcopal Retirement Services has been votes one of Cincinnati's TOP EMPLOYERS for 17 years running and we are hiring passionate professionals.

Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include:

• Medical, Dental, and Vision Insurance Plans
• Health Savings Account
• Short-Term and Long-Term Disability
• 403B
• Discounted Meals
• Internal Promotions
• Pay Activ
• Tickets at Work
• Life Insurance
• Tuition Reimbursement
• Employee Referral Program

• Possesses, at a minimum, a bachelor’s degree from an approved school of Social Work; licensure in the State of Ohio preferred.
• Minimum of two years of experience in a health care setting working directly with individuals.
• Is able to read, write, and communicate effectively the English language; possesses sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Demonstrate proficiency in computer applications, including Microsoft Office (Word, Excel, Outlook), electronic medical records (EMR) and electronic documentation systems. Has the ability to learn and effectively utilize additional software applications required for the position.
• Possesses leadership ability and the ability to make independent decisions when circumstances warrant such action.
• Able and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, volunteers, government agencies/personnel, and the general public.
• Has patience, tact, cheerful disposition and enthusiasm, as well as be willing to work with residents based on whatever maturity level at which they are currently functioning.
• Must be fully up-to-date with required vaccinations

• Participates in community planning related to the interests of the community and the services and needs of the residents and families.
• Is responsible for maintaining documentation which meets ERS, federal, state and local regulations, (i.e., resident comprehensive assessment, progress notes, plan of care, resident rights, advanced directives, MDS, CAA’s PASRR, etc.)
• Refers residents/families to appropriate social service agencies when ERS does not provide the services.
• Assists residents/families to resolve social and environmental challenges including but not limited to: financial needs, including providing information on Medicare/Medicaid process, discharge planning, concerns related to clothing and possessions, transportation needs, relationship difficulties, and challenges around coping with illness and life changes. Provides information and refers to internal or community resources as needed.
• Advocates for resident and family with regard to concerns, needs or issues.
• Participates in planning, development, and implementation of care plans and resident assessments as necessary; facilitates and/or attends care conferences, resident reviews and level of living meetings.
• Develops/facilitates structured groups/individual counseling as needed.
• Reviews complaints and grievances made by the resident/family and makes a written/oral report to the Administrator or designee, indicating what actions were taken to resolve the complaint or grievance. Facilitates…