Biomedical Technologist - Main Healthcare Tech Mgmt

The BMET II position is responsible for maintaining and repairing general and more advanced biomedical equipment throughout TCH Enterprise. Is expected to work independently and perform complex troubleshooting and repairs on designated equipment to the most basic level possible and with minimum call-in of the device manufacturer. This may include providing system configurations, programming, interfacing to EPIC or other IT systems and installations.

This position is expected to provide guidance and training to other BMETs or clinical users as needed. Acts as a team leader in small groups with BMET I or with others that have less technical knowledge, experience, or training. This position will have primary roles in life-support or priority one systems or high cost systems in the general biomed area.

May also backup Specialist I or II positions during vacations, sick time, or training.

The BMET II position coordinates activities that improve the overall proficiency level in various departments throughout the organization such as, but not limited to, defining training objectives and providing specialized training for clinical staff. In this role, the BMET II is expected to have knowledge on most of the general biomedical and some of the specialized systems, and be able to diagnosis new technologies or systems when necessary.

The BMET II position serves as the primary point of contact and acts as a liaison between the TCH Enterprise and the manufacturer; shall assist with quality problems, as well as the resolution and escalation of technical or clinical issues; and ensures preventive maintenance/repairs are performed in accordance with the manufacturer guidelines and requirement for accreditation. The BMET II will work at a more critical technical level with manufacturer, vendor, and clinical users, and act as an oversight or lead for the BMET I or Co-Op positions, as they learn new systems.

The BMET II position is knowledgeable of medical terminology and clinical workflow combined with proactive customer service that will contribute to the improvement of TCH's clinical outcomes. Extensive knowledge of network, TCP/IP, HIPAA, HL-7, or the ability to learn how to interface or program devices to the EMR is required, and expected to train BMET I or Co-ops when needed.

Assists in equipment operational issues and documents operator error problems. Provides additional clinical training to minimize unnecessary equipment downtime.

Performs diagnosis, installation/upgrade, and service/repair on assigned systems. Understands various diagnostic techniques, including but not limited to root cause analysis to solve technical or clinical issues.

Acts as a coordinator and conduit of information between vendors, other technical providers (e.g. IT and facilities), supervisors, other clinical engineering teams, and Director of Clinical Engineering. Maintains communications with customers (RNs, various clinical specialties, and clinical managers), IT team and departmental management to ensure resolution and proper follow-up. Keeps clinical engineering management or other clinical engineering teams informed of issues and requirements.

Is able to implement and document devices used to test medical devices or medical device setups or software prior to use on procedures. Has the ability to understand design theory, including electrical, mechanical, pneumatic, hydraulic, biomedical, and software.

Creates and provides training classes for various biomedical systems or setups for other biomedical staff and clinical staff.

Utilizes root cause analysis techniques for effective problem solving while overseeing escalation of technical or clinical issues. Maintains communications with customers to ensure resolution and proper follow-up.

Performs initial equipment inspection and setup on new devices and systems prior to use in procedures. Ensures setup meets all safety, manufacturer, and clinical engineering standards for medical equipment policies and procedures.

Performs or ensures preventative maintenance, QA, and functional inspections are performed in accordance with the manufacturer guidelines and requirements and documents in accordance with clinical engineering medical equipment management program to meet Joint Commission, CMS, or other regulatory or accreditation agencies.

Provides project management, attends meetings regarding new procedures or techniques, and is able to meet milestones or deadlines. Conducts training…