Hyatt Place Blue ash front desk

Hyatt Place Front Desk Gallery Host – Customer Service

Apply for the Hyatt Place Blue ash front desk role at Rainmaker Hospitality.

Work in a dynamic travel and hospitality environment providing top-quality service and support to guests.

• Provide the highest quality of service to guests, anticipating and exceeding their expectations.
• Check guests in and out efficiently and in a friendly manner.
• Follow all cash handling and accounting procedures, including hotel credit and check cashing procedures.
• Develop a thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.
• Assist in maintaining the cleanliness of the lobby and entrance.
• Ensure security and confidentiality of all guest and hotel information.
• Effectively respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

• Strong communication skills.
• A passion for customer service.
• The ability to be flexible and adapt to any situation.
• Desire to work as part of the front desk team.
• An outgoing personality with a positive attitude.
• Previous hospitality experience (not required).
• Ability to stand and move at a fast pace for long periods of time. Working long hours may be required; must be available to work weekends and holidays as necessary.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Travel Arrangements and Hospitality
• Location:
  
  Fairfield, OH
• Salary: $40,000.00–$60,000.00

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