Valet

Join to apply for the Valet role at Tandem Hospitality Group

The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. You will offer information about check-in, open and close car doors and hotel entrance doors, park and retrieve guest vehicles promptly and safely, and assist guests with luggage, including delivery and pickup during arrival and departure.

• Open doors and assist guests/visitors entering and leaving property
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and maintain a smooth flow of traffic
• Supply guests with directions and information regarding property amenities, services, hours of operation, and local points of interest
• Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any hazards, unauthorized personnel, or security problems to the manager
• Maintain security of vehicles and vehicle keys
• Communicate parking procedures to guests/visitors
• Identify and explain room features to guests
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests in/out of vehicles, including loading/unloading luggage
• Assist Concierge and Front Office staff with guest requests and services, as needed
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Follow all company policies and procedures; ensure uniform and appearance is clean and professional
• Develop and maintain positive working relationships with others

• Standing at least 8 hours a day; run up to 200 yards, 50 times a day or more
• Enter and exit customer vehicles 75 or more times daily
• Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. in and out of customer vehicles
• A valid driver’s license to operate a motor vehicle, held for at least one year prior to applying
• A driving record will be required at the time of application and must be approved for the applicant to be considered for a position; license must be kept in good standing during employment

• Entry level

• Full‑time

• Other

• Hospitality

Location:

Cincinnati, OH