Housekeeper, Hospitality ​/ Hotel ​/ Catering

At Ronald McDonald House Southwest Ohio, we have a culture of gratitude, fun, collaboration and compassion. The housekeeper must be a self-starter with strong attention to detail and – most importantly – passionate about what we do.

The housekeeping position is responsible for maintaining the high standard of cleanliness throughout the House. They will be responsible for cleaning hallways, floors, and emptying trash. They will also be responsible for cleaning common areas and laundry/linen service as needed. As part of the housekeeping team, this role may include other general cleaning duties, including cleaning rooms and/or other project work.

The housekeeper will identify and communicate any maintenance or safety issues. The housekeeper will monitor and stock and maintain inventory of supplies including cleaning supplies and linens and will give guidance and support to House volunteers.

• You are reliable and proud of your work.
• You are meticulous about detail and accuracy while working effectively in a fast-paced environment.
• You enjoy building relationships with a diverse group of people.
• You have an upbeat and professional demeanor.
• You are timely, great at prioritizing, and multi-tasking.
• You have good communication skills.
• You are highly motivated and a self-starter.
• Have a service mentality.
• You want to love what you do and make an impact!

This position pays $19.00 per hour

• At least 1-year of related experience, including experience with a variety of cleaning products and tools.
• Strong time management skills and proven history of workplace punctuality.
• Self-directed and motivated.
• Attention to detail and meticulous use of proper safety procedures.
• Good interpersonal and communication skills.
• Ability to work in a fast-paced, ever-changing environment

• Lead with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)

Reliable, Attention to detail, Flexible;
Able to manage multiple tasks simultaneously;
Self-starter;
Effective verbal communication skills;
Compassionate;
Personable and professional demeanor;
Team player.

• Foster a home-like environment that supports families in medical crisis, often dealing with sensitive, difficult and stressful situations. Exceed our guest’s expectations by acknowledging all guests with a friendly attitude while anticipating and responding promptly to guest needs. Sometimes, it’s just a smile!
• Ensure all operational and safety procedures are properly followed in the day-to-day execution of work. Safety is a priority. Use cleaning chemicals and equipment following all specified instructions and safety precautions.
• Provide comfort to our families by maintaining a high standard of cleanliness in all areas of our House. Thoroughly and accurately complete daily and weekly cleaning task lists. Communicate with the manager on duty to determine daily needs, including but not limited to sweeping and mopping, emptying trash on the interior and exterior, cleaning guest rooms, cleaning public restrooms, cleaning common areas, cleaning kitchens and dining areas, and laundry.
  
  It’s all about the families and providing an incredible guest experience during a stressful time.
• Contribute to the House team efforts by setting and meeting performance goals, maintaining positive, supportive and flexible working relationships with fellow staff and volunteers in our mutual pursuit of providing comfort and care to families of seriously ill or injured children being served by our facility. In an effort to stay up-to-date and further contribute to the team, the housekeeper will attend staff meetings.
• Represent our House and culture in all interactions with guest families,…