Front Desk Lead: Guest Experience
Listed on 2026-10-13
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Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk, Front Desk/Receptionist
Pyramid Global Hospitality in Cincinnati is seeking a Front Desk Supervisor to lead daily guest services for The Phelps, a boutique hotel with 134 guest rooms and 5,039 sq ft of event space. You will oversee the front desk team, ensuring professional guest interactions and seamless operations.
The role emphasizes WOW customer service, efficient check-ins, and collaboration with Maintenance and Housekeeping to deliver a memorable Wanderlust experience to guests from around the world.
Are you ready to take on the Front Desk Lead:
Guest Experience (Flexible Hours) role at Pyramid Global Hospitality?
We are looking to fill the Front Desk Lead:
Guest Experience (Flexible Hours) position at Pyramid Global Hospitality in Cincinnati, OH, United States.
The Front Desk Lead:
Guest Experience (Flexible Hours) role at Pyramid Global Hospitality is now open for applications in Cincinnati, OH, United States.
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