IT Project Manager

About the Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.

As part of the nation’s central bank, we are a team of mission‑driven professionals committed to serving with excellence. Our core values are:
Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.

For twenty‑six years in a row, we’ve been named One of Northeast Ohio’s Best Places to Work by North Coast 99. This prestigious award recognises outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

As an IT Project Manager, you will be responsible for organizing and driving concurrent cloud optimisation and modernisation initiatives for Treasury Services business lines – along with select operations and customer success projects. This position plays a key partnership role within the organization, requiring regular communication with colleagues, business stakeholders, vendors, national IT partners, and teams across the Federal Reserve System and/or the US Treasury.

The position primarily supports a business line that has completed its cloud migration and is focused on assimilating an existing application while advancing performance, scalability, and alignment with enterprise initiatives.

To be considered, candidates must be a U.S. citizen.

• Accountable for the management and coordination of multiple concurrent work streams related to cloud optimisation, application assimilation, and enterprise operational and customer success initiatives – in alignment with PMIAA and the FRS System IT program management standards and methodologies
• Partner with technical subject matter experts across the technology, product, operations and customer success teams to identify and manage work efforts, timelines, escalations, and strategic priorities
• Coordinate with product, development, and business teams to track milestones, deliverables, and dependencies and ensure alignment with organisational objectives
• Superior written and verbal communication skills
• Prepare and deliver clear, concise materials and status updates for executive and broad organisational audiences
• Engage with stakeholders to ensure realization of Business Value objectives through effective scope management, work prioritisation, sequencing, and removal of impediments
• Identify, manage, and communicate risks, issues, and dependencies across all assigned initiatives
• Develop and maintain key project artefacts, including schedules, resource plans, RAID logs, and change management documentation
• Ensure compliance and alignment with Bank, System, and industry standards and policies
• Manage technical dependencies and cross-team impacts across applications, systems, and integrations
• Promote a solution‑focused and collaborative environment in meetings, ensuring discussions emphasise resolution and forward progress

• Associate degree and 9+ years of related work experience OR
• Bachelor’s degree and 7 years of related work experience OR
• Master’s degree and 5 years of related work experience
• PMP certification preferred. In lieu of a PMP, equivalent project management experience and/or relevant Agile certifications will be considered.

• Proven experience managing and delivering large, complex technology projects from initiation through completion, with effective communication to a broad range of audiences.
• Strong experience in project coordination and stakeholder management.
• Excellent written and verbal communication skills, including executive-level presentations and reporting.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Project Online
• Experience with Jira and Confluence preferred
• Experience coordinating across architecture, security, testing, data, and integration teams – or the ability to quickly learn technical concepts in these areas.
• Comfortable driving results amid complexity and ambiguity.
• Hands‑o…