Sr Epic Orders Analyst - CBO IT Clinical Solutions

Sr Epic Orders Analyst - CBO IT Clinical Solutions - Full Time - Days

Join to apply for the Sr Epic Orders Analyst - CBO IT Clinical Solutions - Full Time - Days role at The Christ Hospital Health Network

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Join to apply for the Sr Epic Orders Analyst - CBO IT Clinical Solutions - Full Time - Days role at The Christ Hospital Health Network

Job Description
Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end-users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the strategic needs of the TCHHN.

Responsibilities

Application and Project Support

• Develops technical and/or non-technical solutions to moderate to complex business needs.
• Delivers quality outcomes through applying continuous improvement efforts to technical solutions.
• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
• Ensures technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA and other regulatory guidelines.
• Performs and assists other Application Analyst team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Supports and troubleshoots as needed. Responds to user calls as necessary.
• Maintains excellent levels of communication between the organizational departments and IT services.
• Serves as a liaison within the TCHHN to provide technical solutions to meet user needs.
• Participates in 24‑hour on call rotation.

Application Coordination and Facilitation

• Coordinates appropriate aspects of assigned system development, implementation, operation and maintenance.
• Leads delivery of technical consulting and support services and solutions with minimal management input, demonstrated by consistently performing the following tasks.
• Takes primary ownership for Epic and other applications software and file maintenance support for break‑fixes/optimizations/ Special Updates /upgrades/implementations.
• Leads / facilitates system design, validation and/or remediation sessions.
• Independently resolves highly complex, multi‑function application errors and system issues.
• Leads in assessment, coordination, documentation, Release Note review, testing and implementation of programming, upgrade, and project requests.

Team Building and Leadership

• Assists and mentors team members and other staff, as well as serves as an orientation resource for new employees.
• Develops and maintains positive relationships with the team, department members and the organization.
• Participates in educational and leadership opportunities to enhance professional growth and expertise.
• Serves as a positive change agent within and across teams.
• Leads/facilitates team and cross‑team meetings and initiatives.

Performs other duties as necessary or assigned by the Chief Information Officer (CIO), IT director, or IT manager.

Qualifications

KNOWLEDGE AND

SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION:

Associates degree preferred and / or commensurate experience and/or certifications acceptable with CIO review.

YEARS OF

EXPERIENCE:

Three (3) to five (5) years healthcare IT experience in implementing and supporting Epic applications in a healthcare environment.

3-5 years healthcare hospital and/or outpatient experience.

REQUIRED SKILLS AND KNOWLEDGE:

• Integrity/Honesty – Displays a high standard of ethical conduct and understands the impact of violating these standards …
• Oral Communications – Expresses information …
• Problem Solving – Identifies problems …
• Interpersonal Skills – Shows understanding …
• Self-Management – Sets well defined …
• Teamwork – Encourages and facilitates …

LICENSES &

CERTIFICATIONS:

Up to date Certification in applicable Epic applications.

• Mid‑Senior level

• Full‑time

• Other
• Hospitals and Health Care

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