Senior Account Manager

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Lead Stack Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$28.00/hr - $32.00/hr

SUMMARY

The Senior Account Manager – Activation serves as a strategic partner to the Lead Account Manager and Account Executives, supporting an assigned portfolio of clients and collaborating cross‑functionally with internal teams to deliver comprehensive media plans and successful campaigns. This role owns overall campaign success and client satisfaction by building strong internal and external relationships.

You will develop a deep understanding of KPM’s products, platforms, and processes, paired with a strong knowledge of the media industry. Leveraging data and industry insights, you will create strategic media recommendations and ongoing optimizations to help clients achieve their goals. The ideal candidate is customer‑obsessed, thrives in a fast‑paced environment, holds a high standard for quality, and consistently strives to exceed client expectations.

• 5+ years of proven digital media experience
• Demonstrated ability to build and maintain strong partnerships with internal and external stakeholders
• Strategic, data‑driven mindset with a passion for improving client performance
• Experience in publisher, agency, or retail environments preferred
• Experience developing strategic media plans and recommendations preferred
• Strong time and project management skills with the ability to manage multiple priorities simultaneously
• Excellent attention to detail, organization, communication, and prioritization skills
• Strong presentation and storytelling abilities

• Build and maintain strong relationships with Sales partners, Account Managers, clients, and agency contacts to collaboratively own and grow client relationships
• Lead client communications, including client and agency status calls, ad‑hoc requests, and timely email responses in alignment with a 24‑hour SLA
• Partner with internal Account Management teams and clients to develop campaign proposals, including intake, audience strategy, media mix recommendations, creative direction, and overarching plans aligned to client goals and historical performance
• Manage the full campaign lifecycle, including kick‑off calls, in‑flight performance monitoring, end‑of‑campaign reporting, and invoice management
• Proactively engage clients to ensure full budget delivery while identifying cross‑sell and up‑sell opportunities through data‑driven media insights and reporting
• Develop a deep understanding of client business needs and translate goals, objectives, and pain points into actionable, high‑performing media campaigns
• Own and deliver compelling client presentations that highlight campaign performance, audience insights, data, and key metrics
• Manage a high volume of media and promotional campaigns by maintaining clear pipelines, timelines, tasks, and documentation
• Develop and present strategic campaign measurement frameworks, insights, and performance recommendations
• Collaborate cross‑functionally to troubleshoot and resolve campaign performance issues using best practices and innovative solutions
• Interface with cross‑departmental teams to ensure seamless execution and delivery of campaigns
• Work independently while maintaining accountability for client satisfaction and campaign success

Mid‑Senior level

Contract

Information Technology, Project Management, and Marketing

IT Services and IT Consulting, Software Development, and Retail

Apply BELOW