PACS Analyst - Diagnostic Admin - Main

Job Description

Under the direction of the Administrative Director or designee, is responsible for the set up and maintenance of the Picture Archiving Communications System (PACS) for the management of diagnostic images. Assists with managing the interfaces with other imaging information systems and assures the acquisition, transfer, and storage of data is completed appropriately. Assists in managing peripheral Imaging Systems.

Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end‑users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the strategic needs of the TCHHN.

1. Develop and implement the Picture Archive Communications System (PACS).

Work with the PACS vendor to establish parameters for basic system setup and ensure that such information is programmed into the PACS. Establish a test system into which files can be loaded and upgrades can be tested. Ensures technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA, and other regulatory guidelines.

2. Maintain and enhance the PACS.

Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

Takes primary ownership for PACS and other interfaced application software and file maintenance support for break‑fixes/optimizations/ Special Updates /upgrades/implementations. Troubleshoot and resolve system problems, or elevate them to the appropriate Christ Hospital and/or vendor staff for correction; run daily processing routines; ensure that system backups are run nightly and stored daily. Apply vendor‑provided software upgrades for PACS as well as other interfaced imaging informatics applications;

develop upgrade plans that include thorough testing of the new features; archive files and purge to history as required, ensure that images are being transmitted to appropriate workstations, ensure images are stored in archive for future retrieval. Advise department director when additional software or hardware is needed to perform required system activities. Maintain appropriate system logs showing daily activity and problems that arise.

Collaborate with IT & HTM as needed.

Supports the following applications/software associated with Radiology:

• Vital Image
• Powerscribe
• Hologic
• Pacscube CD burner
• Auto Ray CD burner
• Monitors (Diagnostic quality)
• Imaging modalities numerous vendors (Philips, Siemens, GE, etc.)
• Specific Radiologist and non‑radiologist needs
• Nurses, MDs, PAs, NPs
• Numerous vendors for research patients
• Participates in 24‑hour on‑call rotation

3. Team Building and Leadership

Train Imaging staff users on the operation of all modules comprising the PACS & Peripheral Radiology Systems, both when the system is first installed and when enhancements are available through software and/or hardware upgrades.

Train other TCHHN staff (physicians, NPs, PAs) on the functionality of viewing images on PACS for ongoing patient care.

Assists and mentors team members and other staff, as well as serves as an orientation resource for new employees.

Develops and maintains positive relationships with the team, department members, and the organization.

Participates in educational and leadership opportunities to enhance professional growth and expertise.

4. Add new user accounts as needed.

Create user accounts with appropriate privileges for various levels of users. Serves as a liaison within the TCHHN to provide technical solutions to meet user needs. Effectively communicates with users explaining the functioning of the application software and related systems to the users. Monitors user activity to ensure patient confidentiality.

All other duties as assigned by Director or Manager.

Access to patient records in course of…