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HelpDesk/Support Technical Support

Enterprise IT Service Desk Manager – On-Site Cincinnati

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Great Day Improvements, LLC
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
A prominent home improvement company in Cincinnati is seeking an experienced Manager for their IT Enterprise Service Desk. This role requires leadership in service desk operations, managing ticketing platforms, and maintaining high standards of customer support. Ideal candidates will have a degree in a related field and extensive experience in IT service and support management, including tools like Fresh service. Strong analytical and communication skills are essential for success in this collaborative environment.
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