Director of Informational Technology

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Full Time Cincinnati, OH, US

POSITION:
Director of Information Technology Services

SUPERVISOR:
President

DEPARTMENT:
Information Technology

SALARY:
Competitive and commensurate with experience

The Art Academy of Cincinnati is seeking a full-time, experienced, and service-oriented Director of Information Technology Services to join our team. The Director provides leadership and oversight of information technology services across the college, ensuring reliable, secure, and effective technology systems that support AAC’s academic programs, administrative operations, and campus community.

The position includes a six-month probationary period, after which a formal review will be conducted to assess performance and support continued success in the role.

JOB SUMMARY:

The Director of Information Technology Services provides strategic and operational leadership for the Art Academy of Cincinnati’s technology infrastructure, systems, and services. The Director oversees network operations, cybersecurity, servers and databases, administrative systems, desktop and user support, computer labs, classroom technology, software and applications, and communications systems to ensure reliable, secure, and effective technology across the college.

Working collaboratively with faculty, staff, students, and external technology partners, the Director evaluates current and emerging technology needs, leads technology projects and system improvements, manages vendors and resources, and develops policies and procedures that support the effective and responsible use of technology. The position plays a key role in aligning AAC’s technology resources and investments with institutional priorities and the college’s academic and administrative needs.

This position is full-time and exempt, with hours commonly scheduled Monday through Friday between 9:00 a.m. and 5:00 p.m. Flexibility is required to respond to technology issues, system maintenance, special events, and periods of increased institutional activity.

• Lead and oversee AAC’s technology infrastructure, systems, services, and user support across academic and administrative operations.
• Assess current and emerging technology needs and develop strategic plans that align IT resources, staffing, and investments with institutional priorities.
• Maintain reliable and secure network, server, hardware, software, wireless, classroom, lab, and communications systems, and provide responsive technical support to students, faculty, and staff.
• Administer and support AAC’s institutional platforms, including Campus Café, Blackbaud Raiser’s Edge, Jotform, ADP, Microsoft Teams and SharePoint, TargetX, Guardian, Adobe Creative Cloud, and specialized academic software.
• Manage system implementations, integrations, upgrades, data exchange, user access, authentication, and other technology projects in collaboration with college departments and external partners.
• Lead cybersecurity, data security backup and recovery, business continuity, technology policies and procedures, regulatory responses, and responses to security incidents or breaches.
• Regularly evaluate technology systems, services, licenses, and infrastructure to identify opportunities for improvement, consolidation, replacement, or additional investment.
• Supervise IT personnel and contracted technology support, establish priorities, assign work, and support training and professional development.
• Develop and manage the IT budget, recommend technology expenditures, and advise college leadership on technology needs, risks, priorities, and emerging…