Production Support Engineer - Fintech Incident & Reliability
Listed on 2026-10-11
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IT/Tech
SRE/Site Reliability, IT Support, AWS, Cloud Computing: Infrastructure & Operations
Luma Financial Technologies in Cincinnati, OH is seeking a production support engineer to oversee incidents across our engineering and production environments. You will coordinate with Software, Infra, and Support teams to triage, diagnose, and resolve issues in real time, ensuring system stability and reliability.
Responsibilities include L2/L3 incident response, proactive monitoring with Datadog, RCA post-mortems, and supporting deployments, DR, and runbooks.
Our team is growing, and we are hiring a Production Support Engineer
- Fintech Incident & Reliability in Cincinnati, OH, United States.
For the Production Support Engineer
- Fintech Incident & Reliability position at Luma Financial Technologies, LLC, we are reviewing applications now.
Step into the Production Support Engineer
- Fintech Incident & Reliability role at Luma Financial Technologies, LLC in Cincinnati, OH, United States and grow with us.
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