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Support Engineer

Job in Cincinnati, Hamilton County, Ohio, 45219, USA
Listing for: SRI Tech
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, IT Support, Technical Support
Job Description & How to Apply Below
Job :
Cincinnati, OH

Employment Type:

C2C, Full Time Company: SRI Tech Solutions

Job Summary (Support Engineer – Cincinnati, OH)
- Provide expert technical support for AWS and Informatica Intelligent Cloud Services (IDMC) platforms.
- Troubleshoot and resolve complex technical issues in cloud-based environments.
- Monitor, maintain, and optimize cloud solutions to ensure performance and reliability.
- Collaborate with cross-functional teams and stakeholders to address and resolve technical challenges.
- Document solutions, best practices, and system configurations to enhance organizational knowledge.
- Assist in deployments, upgrades, and migrations involving AWS and Informatica IDMC.
- Ensure adherence to organizational standards and industry best practices.
- Work during Eastern Standard Time (EST) hours.
- Utilize strong problem-solving, troubleshooting, communication, and interpersonal skills.
- Leverage 7–10 years of experience in technical support, cloud technologies, or data integration roles.
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