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Help Desk Supervisor; Hybrid; IT Support Leader

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: University of Cincinnati College of Medicine
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Supervisor (Hybrid) - IT Support Leader

University of Cincinnati in Cincinnati, OH seeks a Help Desk Supervisor 1 within Digital Technology Solutions to lead regional campus IT support, including Tier 1/2 services and incident management. The role drives service quality and oversees staff delivering classroom and office tech support.

Responsibilities include supervising technicians, coordinating Tier 3 resolutions, and maintaining service levels while collaborating with UC@IT and other divisions.

For the Help Desk Supervisor (Hybrid) - IT Support Leader position at University of Cincinnati College of Medicine, we are reviewing applications now.

This opening is for the Help Desk Supervisor (Hybrid) - IT Support Leader role at University of Cincinnati College of Medicine.

We are seeking a motivated Help Desk Supervisor (Hybrid) - IT Support Leader to join University of Cincinnati College of Medicine in Cincinnati, OH, United States.

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