Systems Engineer

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Dinsmore is seeking a Systems Engineer at our Cincinnati, OH location. The Systems Engineer provides technical leadership and support for the firm’s hybrid cloud and on-premises infrastructure. The position is responsible for monitoring, maintaining, securing, troubleshooting, and improving Microsoft cloud services, servers, virtualization platforms, storage, operating systems, and related infrastructure. The role supports cloud migration, disaster recovery and business continuity initiatives, leads complex troubleshooting and infrastructure changes, maintains technical documentation, and collaborates with internal teams, vendors, attorneys, staff, and clients while protecting the confidentiality of firm and client information.

• Monitoring, administration, and maintenance of the firm’s hybrid cloud and on-premises infrastructure to promote availability, performance, security, and maximum uptime
• Plan and execute cloud, hybrid infrastructure, server, storage, virtualization, and migration projects in coordination with coworkers, contractors, and vendors
• Administer Microsoft 365 and Microsoft Entra , including Exchange Online, SharePoint Online, Microsoft Teams, and related cloud systems
• Administer Microsoft Intune, including mobile device management, mobile application management, Conditional Access, and compliance policies
• Administer and support Microsoft Defender for Endpoint, Microsoft Defender for Office 365, and endpoint security controls such as antivirus, anti-malware, firewall, and data loss prevention
• Secure and support end-user computing platforms, including laptops, desktops, and mobile devices
• Provide top-tier troubleshooting for server hardware, operating systems, software, peripherals, storage, virtualization, and network connectivity; determine required repairs, modifications, configuration changes, and testing
• Perform server installations, upgrades, migrations, configuration changes, software installations, monthly patching, and lifecycle maintenance
• Administer Microsoft Hyper-V in a blade-center environment and support firm servers, storage platforms, and related infrastructure
• Proactively monitor infrastructure performance and capacity, analyze system data, and address potential reliability or security risks
• Participate in disaster recovery and business continuity initiatives to help ensure critical systems, data, and email remain available in accordance with internal service expectations
• Create and maintain Power Shell and VB scripts to automate administration, reporting, and operational tasks.
• Administer third-party products that integrate with the firm’s infrastructure and cloud environments
• Maintain accurate physical inventory, system configurations, diagrams, standard operating procedures, policies, standards, and other technical documentation
• Represent IT Operations in internal and external compliance audits and provide requested infrastructure and security documentation
• Continually evaluate security measures, technology trends, and business requirements; recommend appropriate improvements for the firm’s environment
• Escalate issues through appropriate channels and communicate status, risks, and conflicts to leadership in a timely manner
• Collaborate constructively with coworkers and promote a team environment focused on effective problem resolution and knowledge sharing
• Plan and prioritize daily work, manage multiple concurrent projects, meet deadlines, and use firm procedures and resources appropriately
• Perform other duties, responsibilities, and special projects as assigned

• Five or more years of experience supporting Microsoft Windows environments, including current Windows Server platforms
• At least four years of experience supporting enterprise infrastructure hardware, Windows Server operating systems, and Microsoft Exchange or Exchange Online
• Hands-on experience with hybrid cloud and on-premises environments, including migration of on-premises services to cloud platforms
• Experience administering Microsoft 365, Microsoft Entra , Exchange Online,…