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Helpdesk Engineer; Tier 1-2 End-User IT Support

Job in Cincinnati, Hamilton County, Ohio, 45275, USA
Listing for: BlueBridge Networks, LLC
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: Helpdesk Engineer (Tier 1-2) – End-User IT Support

Blue Bridge Networks, LLC in Cleveland, OH, is seeking an IT Support Specialist to provide tier 1-2 helpdesk support and hands-on desktop assistance for Windows/Office environments. The role includes setup and maintenance of peripherals and on-site troubleshooting to keep critical systems available.

You will handle end-user inquiries via phone, email, and in person, document interactions in the ticketing system, and collaborate with teammates to resolve issues, including after-hours on-call as

We would love to welcome a new Helpdesk Engineer (Tier 1-2) – End-User IT Support to our team in OH, United States.

We have an opening for a Helpdesk Engineer (Tier 1-2) – End-User IT Support in OH, United States within IT & Technology, Engineering.

This role, Helpdesk Engineer (Tier 1-2) – End-User IT Support at Blue Bridge Networks, LLC, could be your next career step.

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