IT Support Analyst

Job Description

Network Provisioning Technician opportunity in Whitehall, OH supporting a federal telecommunications environment.

This is an excellent opportunity for someone with IT experience who enjoys customer interaction, service coordination, and telecommunications provisioning.

Key Responsibilities:

• Serve as the initial point of contact for customer service requests
• Enter and manage telecommunications requests within a proprietary system
• Track service orders through completion
• Work directly with customers to clarify requirements and resolve incomplete requests
• Provide exceptional customer service throughout the provisioning process

Requirements:

• 2+ years of IT experience
• Active Secret Clearance

Preferred:

• Associate's Degree

Position Details:

• Location:
  
  Whitehall, OH
• Employment Type:
  
  6-month contract to hire

Step into the IT Support Analyst role at Insight Global in OH, United States and grow with us.

We have an opening for a IT Support Analyst in OH, United States within IT & Technology.